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ProScout7 - Can our club's own report templates be incorporated into our ProScout7 system?
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Depending on the nature of the club's agreement with Scout7, the facility is available for a club to have their specific player report or match report template incorporated into their own system.
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ProScout7 - How can I obtain data not already available in the ProScout7 database?
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Despite being the most comprehensive independent source of data in world football, there are occasional circumstances when player information is not available within a player's own personal Player Record.
As a result, each record within the system has a ‘Request Additional Information' facility, where the user can contact Scout7's database team directly to request specific information they require.
Scout7's international team of researchers will then conduct the necessary research to obtain the information required, and once all information is gathered, Scout7's support team will report back to the club with their findings.
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ProScout7 - How is the security of the ProScout7 guaranteed?
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As per security best practice, Scout7's firewall is configured with 2 separate VLANS with tiered security levels. The web server is placed on VLAN 1 and functions as the DMZ (DeMilitarized Zone) due to the fact that incoming connections will be allowed from the Internet (and is therefore more vulnerable to compromise).
A higher security VLAN2, used for the database server, functions as the Trusted Zone, where no incoming connections are allowed from the Internet. Connections are only allowed on a strict port basis from the DMZ and on connections from the VPN to the Scout7 office network.
The current firewall is capable of 4,000 concurrent sessions and 75Mbps across all ports. This minimises the chance of the firewall becoming a bottleneck in the solution.
In addition all access to the Scout7 websites are 128bit encrypted for extra security.
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ProScout7 - How much does ProScout7 cost to implement into a football club?
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ProScout7 as been developed with the flexibility to meet the needs of every professional football club, irrespective of their country, league, or internal infrastructure. Therefore the solution can come in a number of various different specifications and as a result, a flexible pricing structure.
To discuss pricing of ProScout7 based on the requirements of the club, please contact Scout7's Sales team by telephone on 0870 757 7717 or email at sales@scout7.com.
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ProScout7 - Is system training provided for all club staff by Scout7?
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All system training comes inclusive when a club returns a signed agreement to use Scout7 technology. Scout7's Account Management team will provide comprehensive system training for all club system users at a club's training ground and can also arrange further one-to-one training as and when a user requires it.
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ProScout7 - Is the system available on a free trial basis?
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In the vast majority of cases, Scout7 will provide a club with a comprehensive presentation of the system and be on hand to answer any questions a club may have regarding the system's functionality.
Because of the requirements of setting up club specific Scout7 demos and to ensure security levels are not compromised, Scout7 has a policy of not giving system trials, but in specific cases, in particularly when a long haul trip is required to present the system, the company will allow a short trial period.
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ProScout7 - Is there a limit on users using the solution?
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The number of users a club can have using their ProScout7 system is unlimited. Furthermore, when a scout or member of staff leaves the club, the users account is disabled but their work remains in the system, ensuring all work completed on behalf of the club remains in the club.
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ProScout7 - Will regional scouts be able to see the reports entered into the system by senior staff?
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All ProScout7 systems are set up on a user-by-user basis, with access for each user restricted depending on the requirements of the specific club.
Therefore, junior and regional staff can have the access restricted so they only see their own work - or can have their access tiered to they can see certain individuals work, but not the work of others.
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ProSquad7 - Can our unique templates used to record individual training sessions be incorporated?
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Being a blank database, clubs can populate the various training session fields to reflect the type of sessions they conduct on a day-to-day basis.
ProSquad7's product management team are committed to ensuring the club's internal practices can be managed and logged within the module, and therefore will assist in every stage of implementation.
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ProSquad7 - How much does ProScout7 cost to implement into a football club?
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ProSquad7 is a constant evolving solution, which means any club who commit to implementing the solution during the first half of 2008 are granted Development Partner status, which gives them creative input in a number of new modules being developed.
As with ProScout7, the solution has been developed with the flexibility to meet the needs of every professional football club, irrespective of their country, league or internal infrastructure. Therefore the solution can come in a number of various different specifications and as a result, a flexible pricing structure.
To discuss pricing of ProSquad7 based on the requirements of the club, please contact Scout7's Sales team by telephone on 0870 757 7717 or email at sales@scout7.com.
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ProSquad7 - If I enter information into my club’s system, who else can see it?
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Access to every module of the system can be restricted.
Typically clubs will restricted many of their users so that they can only see the information that they enter into the system. For example, a user may only be able to see the Match Reports they add to the system.
Scout7 will consult with the club to ensure access to the system matches the club's structure.
Access levels can be amended by the clubs administrator or Scout7.
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ProSquad7 - Is the solution simply a Youth Development solution or a club wide solution?
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The decision to how ProSquad7 is implemented internally comes down to the specific needs of each club.
Scout7 however sees the squad management modules within the solution as club wide, continuing to monitor the progress of registered schoolboys and academy scholars when they sign professional forms.
Player recruitment management should however only be used to monitor local leagues at schoolboy level, as all senior international recruitment should be managed via the ProScout7 solution.
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ProSquad7 - Will Scout7 provide support to manage and maintain our local league information?
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ProSquad7 initially starts as a blank database, which is populated, managed and maintained internally by club administrators, coaches and researchers.
Initially, Scout7's Account Management and Support teams will provide assistance in populating local leagues, club names and fixtures, together with a dedicated step-by-step training programme, to help users get acquainted with the functionality of the system.
The ultimate goal of this programme is to ensure that each club becomes self sufficient in managing all the local information themselves.
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