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Current Vacancies - How can I register my interest for joining Scout7's database team?
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Database expansion is a constant on-going practice within Scout7, as we strive to provide all our client clubs with the most comprehensive independent source of transparent data from domestic leagues at senior and youth level across the world.
As a result, opportunities in countries with an existing ‘live' datafeed and countries not previously covered are always becoming available for hardworking and enthusiastic researchers with a passion for football.
To express an interest in working for Scout7's database team, contact Dean Margetts (dean@scout7.com) or Jonty Keeley (jonty@scout7.com).
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Current Vacancies - I am a scout currently unattached to any club, can I scout for Scout7?
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Scout7 has a proven track record of assisting former players and qualified scouts get back into the game and we are always interested in receiving CV's from individuals with experience in the football industry, whether they have experience in playing, coaching or scouting.
If a scout wishes to offer their services to Scout7, they should send their CV and references directly to the company's Scouting Co-Ordinator, Nick Bradshaw at nick@scout7.com
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Current Vacancies - If I submit my CV, will I be made aware of any future opportunities at Scout7?
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| All CV's received by Scout7 are filed internally by the company, based on the department the individual has expressed an interest in working. When a vacancy arises, each individual will be made aware via email and will be invited to apply for the vacant position.
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General - Are reports completed by Scout7 researchers available to purchase by third parties?
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Throughout the calendar year, Scout7 complete a number of reports, including Contract Expiry Directories. Tournament Previews, Competition Scouting Reviews, Work Permit Reports and Tournament notebooks.
These reports are available exclusively to customers with existing contracts with Scout7 and therefore unavailable to third parties.
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General - Do Scout7 employ full time staff outside the UK?
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Scout7 has offices in the UK, Germany, France and Argentina.
Each country has a full-time sales and business development team, together with analysts and database researchers.
Furthermore, Scout7 employs full time database researchers in Holland, Poland and Chile to ensure information in all the major footballing regions remain both comprehensive and up-to-date throughout the calendar year.
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General - How do I arrange for an introduction to Scout7’s range of services?
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Scout7's Business Development team would be delighted to present our ProScout7, ProScout7 Elite and ProSquad7 products to any professional club interested in implementation.
For a presentation please contact Scout7's Sales team by telephone on 0870 757 7717 or email at sales@scout7.com.
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General - Where is Scout7 Based?
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Scout7's Head Office is based at Aston Science Park, which is adjacent to Aston University and a short five minute walk from Birmingham City Centre.
For directions to Scout7 Head Office, please click here
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General - Who do I contact at Scout7 for Media Enquires?
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| For all media enquiries, please contact Andy Cooper at andyc@scout7.com
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General - Who do I contact if I need to speak to Scout7’s Technology Department?
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All technology specific enquiries should be put through to Iain Plimmer at iain@scout7.com
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System Support - Can Scout7 systems be accessed via the Firefox browser?
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The existing ProScout7 system was developed to only support the standard Internet Explorer browser and as a result is not supported by Firefox, but when the system is upgraded later in 2008, it will be able to support Firefox.
ProSquad7 however is supported by both Internet Explorer and Firefox.
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System Support - I am a scout at a club using Scout7, how do I obtain a Username and Password?
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For security purposes, a scout cannot simply contact Scout7 directly to obtain access to a private club system. To obtain access, the sporting director, chief scout or any other senior management at the club need to make the request on the new user's behalf. Once set up, Scout7 can contact the user directly with login details and offer basic instructions to assist in the understanding of the system.
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System Support - I am struggling to enter my work into the system, is personal training available?
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Scout7's Account Management team is dedicated to provide all client clubs with seven day, round the clock support. If a user needs further system training, Scout7 can arrange personal training either at home or at the training round. Training can be arranged by contacting the appropriate Account Manager, or via Scout7 Head Office.
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System Support - I have forgot my password and I am now locked out, how can I get back logged in?
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If a user enters the wrong username and password combination three times, they will be immediately locked out for one hour. By contacting Head Office on 0870 757 7717, the Scout7 support team can re-set the account with a new password and also cancel the automatic locking mechanism set so the user can log back in immediately.
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System Support - Match diagrams in ProScout7 are failing to upload. How can I fix this problem?
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The most common reason why this problem occurs is when Flash is not installed on the user's PC or laptop. Flash can be easily downloaded via the Match Diagram page within ProScout7 by clicking on the appropriate link.
In rare cases, the configuration settings within Internet Explorer can also cause problems with the display of Flash files. For further details on rectifying this problem, contact Scout7 Support on 0870 757 7717.
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